Inbound Sales Consultant

What you’ll do & how you’ll make your mark.

• Handle inbound customer calls while identifying opportunities to grow their online presence.
• Build rapport and uncover customer needs through thoughtful discovery and consultative conversations.
• Educate customers on website solutions, digital marketing, and online business strategies.
• Recommend products and services that align with each customer's business goals.
• Resolve customer concerns within the scope of support while providing a seamless experience.
• Consistently meet or exceed performance expectations, including sales goals, customer satisfaction, and quality metrics.
• Demonstrate strong time management and the ability to multitask in a fast-paced, high-volume environment.
• Maintain accurate customer documentation and follow established processes.
• Close sales with confidence, professionalism, and integrity.

Who you are & what you’ll need to succeed.

• Self-motivated and driven to meet and exceed sales goals.
• An excellent communicator with strong verbal and written communication skills.
• Passionate about helping small and medium-sized businesses succeed.
• Skilled at building relationships and earning customer trust.
• Comfortable navigating multiple systems while managing several tasks at once.
• Adaptable, coachable, and open to continuous feedback and development.
• A collaborative team player with a positive attitude and customer-first mindset.

Preferred Qualifications

• Previous sales, customer service, or consultative sales experience.
• Experience working toward sales or performance metrics.
• Familiarity with websites, digital marketing, or online business solutions is a plus but not required.

Why you’ll love us.

• Work-life balance.
• We celebrate one another’s differences.
• We foster a culture of diversity and inclusion.
• We have programs that bring us together on important issues and provide learning and development opportunities for all employees.
• We have 20+ affinity groups where you can network and connect with employees globally.
• We care about you.
• We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!

Where can we take you?

• We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers.

Additional Information

The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. Nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.