Inbound/Outbound Operations Coordinator

About the role

Flexcar is the first zero-down, month-to-month car lease company, redefining flexibility in the automotive industry. By combining operational expertise with technology and data, Flexcar delivers a more convenient alternative to traditional car ownership. As we continue to grow, we are building a high-performing operations team committed to delivering operational excellence and exceptional member experiences. The Inbound/Outbound Operations Coordinator oversees vehicle preparation (Quality Assurance), inbound and outbound lot flow, vehicle shuttling, and on-time order readiness. This role includes coordination of third-party vendors and on-site Operations Specialists to ensure efficient lot operations and timely vehicle availability.

Responsibilities

• Coordinate order readiness to ensure vehicles meet quality standards and delivery timelines
• Oversee inbound and outbound vehicle flow across primary and satellite lots
• Inspect vehicle quality and ensure readiness for customer use
• Ensure vehicles are processed efficiently through designated lot-flow procedures
• Monitor vehicle quality and operational readiness metrics
• Support budget oversight for shuttling and cleaning operations
• Ensure timely processing of inbound vehicles and infleets
• Coordinate daily activities of Operations Specialists
• Oversee third-party vendor performance to ensure SLA compliance
• Provide feedback and coaching to promote continuous improvement