Inbound Market Development Representative

About the role

We are looking for an Inbound Market Development Representative who will partner with sales and marketing stakeholders in a high-volume, lead management environment. This position is responsible for attaining activity-based metrics and qualifying new business to meet sales goals as well as improving the quality and quantity of our Account/Contact information. The ideal candidate will work diligently to qualify/disqualify leads, meet/exceed response times while providing consistent follow-up, and maintain attention to detail when working within our leads universe.

Responsibilities

• Convert Leads into Contacts, Accounts, and Opportunities
• Keep up with daily activity such as handling inbound calls, creating decision-maker contacts, and BANT qualification of inquiries
• Maintain best practices for finding, updating, and communicating accurate Account and Contact information to be used for prospecting and targeting efforts
• Support sales team in prospecting efforts by strengthening data quality within Waystar’s sales database
• Maintain an in-depth knowledge and understanding of Waystar solutions; understand and identify opportunities for prospects/clients
• All other duties and responsibilities as assigned

Requirements

• You live our values with a positive attitude and respect for others
• Self-motivated, results-oriented individual with strong leadership, interpersonal and presentation skills
• Problem resolution skills, strong initiative and ability to create and improve processes
• Ability to self-manage projects and follow-through to completion
• Ability to thrive in a fast-paced, ambitious environment
• Ability to learn technical aspects of Waystar solutions
• You’re comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things done
• You have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPoint
• You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies
• You are highly organized with the ability to prioritize and execute many concurrent tasks
• Bachelor's degree or equivalent experience in business, marketing, or sales
• Excellent organization with strong business acumen who takes the initiative and can work independently or within a team to achieve established goals
• Bonus Points: You have 1 year experience in business or a related field
• Working knowledge of Salesforce.com, Outreach.io, and technical sales processes
• Knowledge of the software and technology industry preferred, especially in healthcare

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups