Inbound Sales Development Representative

About the role

We are seeking a Market Intelligence Representative (MIR) to nurture relationships with inbound prospects from our free product and turn them into qualified leads for our sales pipeline. This role reports to the Team Manager of MIR.

Responsibilities

• Taking inbound calls, chats, and responding to contact forms to qualify relevant prospects that could benefit from Similarweb’s many digital intelligence solutions
• Finding relevant insights and data to share with prospects that showcase the true value that Similarweb would bring to their digital strategy
• Sharing these insights either verbally or through email
• Filling the sales pipeline by creating a set number of meetings between prospects and sales managers
• Partnering with our marketing department to brainstorm and execute campaigns that show the value of our insights to our registered user base

Requirements

• Dynamic thinker: continuously invests in adopting or adapting to think and respond to challenges critically and creatively
• Creative: Finding creative solutions to resolve complex issues
• Communicator: excellent both verbally and written
• Tech savvy: Embrace advanced technology and incorporate it into your daily workflow
• Goal driven: Motivated to achieve and exceed what is asked of them
• Tenacious: Passion and grit are your currency and you know how to stay focused
• Resilient: Can handle objections and not take them personally
• Adaptable: Able to adjust to changes quickly
• Collaborative: Team player who knows how to work with others to achieve your goals
• Coachable: Listening to feedback and apply accordingly
• Emotionally Intelligent: Ability to manage both your own emotions and understand the emotions of people around you

Qualifications

• Experience in sales or customer service preferred
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of digital marketing and analytics
• Basic understanding of CRM systems

Skills

• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and critical thinking skills
• Proficiency in CRM systems
• Basic knowledge of digital marketing and analytics

Benefits

• Medical, dental, and vision insurance
• 401K plan
• Potential equity
• Employee stock purchase plan
• Paid sick and parental leave

Pay

The base salary for this position in the Burlington, Massachusetts area is $56,000 + benefits.

Schedule

This is a full-time position with the option to work partially from home.