Inbound Collections & Account Resolution Specialist
Jefferson Capital Systems, LLC; a Jefferson Capital, Inc. Company · Sartell, MN · 2 wk ago
On-siteOTHRFull-time
About the role
The role involves managing customer accounts, resolving disputes, and ensuring timely payments.
Responsibilities
- Manage customer accounts and resolve disputes efficiently
- Ensure timely and accurate payment collection
- Communicate with customers via phone and email
- Follow up on overdue accounts and implement recovery strategies
Requirements
- Bachelor’s degree in Business Administration, Finance, or related field
- At least 2 years of experience in collections or similar role
- Strong communication and problem-solving skills
- Proficiency in Microsoft Office Suite
Qualifications
- Ability to work independently and manage multiple tasks simultaneously
- Experience with collections software is a plus
- Excellent organizational and time management skills
Skills
- Customer service orientation
- Effective verbal and written communication
- Ability to handle sensitive and confidential information
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Pay
- $30 - $40 per hour
Schedule
- Monday to Friday, 8:00 AM - 5:00 PM
Contact
To apply, please fill out the form below. We look forward to hearing from you!
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