In-Store Shopper (Online Orders) - Full Time

About the role

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

Job Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensures product and order accuracy through meticulous verification and quality control processes
• Learns and applies product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keeps staging area organized and free of clutter
• Handles in-store and online order returns and pickups
• Complies with government regulations such as age verification requirements for restricted items
• Assists with customer inquiries and provides store information
• Maintains knowledge of product and promotional events
• Maintains a positive work environment
• Communicates clearly, collaboratively and courteously
• Attends all meetings assigned by Leadership, including daily huddles
• Supports company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensures adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Job Skills & Requirements

• Strong customer service, hospitality and problem-solving skills
• Detail-oriented with multi-tasking capabilities
• Flexible availability including nights, weekends, and holidays
• Willingness and ability to cross-train to support other teams and tasks
• Adaptable to learn new technology-driven solutions
• Thrives in a fast-paced retail environment
• Clear communication and team collaboration skills

Physical Requirements / Working Conditions

• Stand/walk for 4-8 hours per shift
• Lift up to 50 pounds
• Work in various temperature environments (freezer to 90°F)
• Perform tasks in outdoor and indoor environments
• Perform repeated motions: bending, reaching, grasping, twisting, squatting
• Operate standard retail equipment safely
• Exposure to FDA approved cleaning chemicals
• May require use of ladders and other E-Commerce equipment

Pay

The wage range for this position is $17.00-$25.40 Hourly, commensurate with experience.

Benefits

Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

Click here for benefit details.