In Room Dining Server PM

About the role

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities

• Complete knowledge of service time, menu and specials
• Prepare, deliver and serve orders using Moments of Service
• Inquire if additional service is needed
• Responsible for each check
• Pick up trays and tables
• Responsible for set-up, delivery and presentation of amenities
• Must consult with supervisor on any food pick up difficulty
• Attend all designated staff meetings and training sessions
• Complete any tasks and side duties assigned by manager
• Responsible for maintenance and cleanliness of room service areas
• Aid guests in locating other areas of the hotel (walk them to the destination if possible)
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

• Must have previous food and beverage experience in fine dining or hotel
• Room Service experience is preferred
• Must be able to work a flexible schedule including weekends and holidays
• TABC and Food Handler certifications are required
• Candidates must be able to speak fluent English