In Room Dining Server Overnight

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Provide exceptional and personalized service to guests staying at the resort, ensuring their dining experience exceeds expectations.
• Liaise effectively with kitchen staff to ensure orders are prepared correctly and delivered to guests in a timely manner, maintaining high standards of quality and presentation.
• Process guest payments accurately and efficiently, including cash transactions, credit card payments, and room charges, following resort policies and procedures.
• Safely transport orders to guest rooms, navigating the resort layout efficiently and delivering orders courteously and professionally.
• Demonstrate thorough knowledge of the menu offerings, including ingredients, preparation methods, and allergen information, to assist guests in making informed choices.
• Carefully set up trays or carts with ordered items, garnishes, condiments, and utensils, ensuring each delivery is visually appealing and well-organized.
• Anticipate and address guests' service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Be a people person that thrives to create experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma, GED, or some College experience or Degree recommended.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous similar experience in a professional setting is preferred.
• Availability to work Overnight during weekends and Holidays.