In Room Dining Server

Essential Functions

• Exhibits a strong menu, beverage and wine knowledge.
• Adheres to state liquor laws.
• Keeps the chefs and managers informed of any issue that might affect quality of service or timing.
• Prepares room service trays/tables.
• Delivers trays/tables and obtains payment.
• Processes checks in compliance with cash handling, credit card and room charge policies and procedures.
• Delivers VIP amenities and other assigned duties.
• Retrieves room service trays/tables in accordance with policies and procedures.
• If needed, will answer room service calls.
• Fulfills sell/upsell strategies, communicates daily specials, and answers questions.
• Completes daily side work assignments.
• Must be able to multi-task and handle high volumes service demands.
• Team member will be cross-trained in other restaurants including Evoq, Ingredients and Banquets.
• Knows Hotel facilities and services to assist guests as appropriate.
• Assists in the restaurant during slow time in In-Room Dining.