In-House Sales Manager

Responsibilities

• Lead and motivate a team of In-House Sales Consultants to meet and exceed individual and team sales goals
• Provide daily sales floor leadership, including TO support and coaching during presentations and closings
• Monitor tour flow and ensure efficient guest transitions throughout the sales process
• Track individual performance metrics and implement corrective actions when needed
• Support the achievement of monthly sales revenue and volume targets
• Train and onboard new Sales Consultants on company sales processes and expectations
• Conduct ongoing coaching to improve presentation skills, objection handling, and closing techniques
• Recognize top performers and promote a culture of accountability and continuous improvement
• Assist with recruiting and interviewing sales candidates as needed
• Ensure adherence to company sales procedures, compliance requirements, and brand standards
• Complete required sales reports and communicate performance updates to senior leadership
• Maintain accurate documentation and support audit readiness
• Aid in the execution of sales contests, incentives, and team initiatives
• Identify opportunities to improve team efficiency and sales effectiveness
• Deliver a positive and professional guest experience throughout the sales process
• Address guest concerns promptly and professionally
• Foster a results-driven team environment built on integrity, professionalism, and company values
• Lead by example in attendance, preparation, and customer service

Qualifications

• 5+ years of Timeshare Sales experience, including In-House Sales
• 1–3+ years of Sales Management or Team Leadership experience
• Demonstrated success in meeting or exceeding sales targets
• Strong coaching, mentoring, and leadership abilities
• Solid understanding of sales presentations, closing techniques, and customer engagement strategies
• Ability to analyze performance metrics and drive team improvement
• Active Florida Real Estate License (required)
• Excellent communication, organizational, and problem-solving skills
• Professional demeanor with strong time-management abilities
• Availability to work weekends and holidays as needed

Benefits

Exploria Resorts offers full-time employees competitive benefits including:

• Health insurance with HSA and FSA options
• Dental Insurance
• Vision Insurance
• Life/AD&D insurance
• Short – Long- Term Disability coverage
• 401(k)
• PTO
• Paid Holidays
• Employee Referral Program
• Employee and Family Discounts
• Growth opportunities