In-House Sales Consultant

About the role

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

Responsibilities

• Conducts a guest presentation and tour as trained at scheduled times.
• Provides prospective owners a tour of the Sales Gallery, Resort Property, and Model Tour
• Attends training classes on an ongoing basis.
• Participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers
• Builds relationships with assigned Sales Training Managers and all members of the Sales Line Team.
• Assists in ensuring all questions are answered in a professional, informative, diplomatic, and correct manner
• Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Sales Managers.
• Explain the features and benefits of the points program and recommend the amount of points to be purchased to take care of current and future vacation needs
• Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.
• Achieves personal and departmental written objectives as provided or determined throughout the fiscal year

Qualifications

• Dependable and goal-oriented
• Self-directed and independent
• Persuasive interpersonal skills and strong oral communication skills
• Excellent customer service skills
• Strong work ethic, high energy level, and positive attitude
• Pursuit of continuous improvement

Benefits

• Lucrative Compensation Plans
• Rewards & Recognition Programs
• Annual Bonus Opportunities for Select Roles
• Comprehensive Medical, Dental, and Vision
• 401K Match
• Team Member Travel Perks and Discounts
• Tuition Assistance
• Referral Compensation Program

Schedule

Weekends and most holidays are required (however, Thanksgiving and Christmas are paid holidays and the Preview Centers will be closed)