Sales Consultant

About the role

As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will create the ultimate in-store experience while achieving and exceeding monthly sales goals.

You will work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues. As a passionate guest advocate, you will connect with customers, make tech look simple, and deliver exceptional service through product benefits and solution recommendations.

This role fosters a competitive drive and ability to succeed in a fast-paced sales environment. You will also assist with merchandising and operational functions.

Responsibilities

• Achieve and exceed monthly sales goals
• Provide exceptional customer service and issue resolutions
• Recommend product benefits and solutions tailored to customer needs
• Create personal connections with guests to simplify technology
• Assist with merchandising and operational functions
• Collaborate with peers and store leaders in a team environment

Requirements

• High school diploma or GED
• One or more years of customer service experience, preferably in a retail or sales environment
• Willingness to work evenings, weekends, holidays, and peak periods (e.g., November through December)
• At least 18 years of age
• Legally authorized to work in the United States
• Ability to lift 10 pounds and stand for long periods of time

Qualifications

• Demonstrated experience communicating with customers to find solutions

Training

• Complete a four-day New Hire University (NHU) training program within 30 days of your start date (may include overnight travel at the company's expense)
• Complete various online and computer-based training throughout employment
• Complete a pre-hire assessment (20 minutes or less)

Benefits

• Paid training and guaranteed ramp-up rate during the first 60 days
• Premium health, dental, and vision insurance
• Paid maternity leave
• 401K match
• Tuition reimbursement
• 50% off Verizon service
• VNation Disaster Relief program
• Referral bonus
• Frequent contests and career advancement opportunities
• Paid time off (PTO) accrual: 40+ hours per year in the first year, 80+ hours per year thereafter (varies by state; sick time may reduce PTO accrual where required by law)

Pay

Sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission.