Experienced In-House/Owner Sales Consultant
About the role
At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacation ownership products to prospective purchasers in a professional and ethical manner.
The primary duties are to discover the prospective purchaser’s needs and interests and create a desire to join the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being a Holiday Inn Club Vacations owner provides added value to their lives and is prepared to address or overcome any questions or concerns while delivering a quality customer service experience.
Responsibilities
- Conduct guest presentations and tours as trained at scheduled times.
- Provide prospective owners a tour of the Sales Gallery, Resort Property, and Model Tour.
- Attend training classes on an ongoing basis.
- Participate in demonstration/assessment rides scheduled with Sales Managers and/or Sales Training Managers.
- Build relationships with assigned Sales Training Managers and all members of the Sales Line Team.
- Ensure all questions are answered in a professional, informative, diplomatic, and correct manner.
- Perform coaching and action plans as provided by assigned Sales Training Managers and/or Sales Managers.
- Explain the features and benefits of the points program and recommend the amount of points to be purchased to meet current and future vacation needs.
- Deliver the utmost level of customer service to all guests and owners to ensure a great sales tour experience.
- Achieve personal and departmental written objectives as provided or determined throughout the fiscal year.
Requirements
- High School Diploma or GED equivalent (higher education encouraged).
- Active Real Estate License required for certain locations (e.g., Florida, Nevada, South Carolina, Tennessee).
- Strong oral communication skills.
- Strong professional work ethic, high energy, and positive attitude.
- Persuasive interpersonal skills.
- Strong listening and comprehension skills.
- Proactive team player.
- Highly motivated to succeed.
- Self-directed and independent.
- Commitment to continuous improvement.
Pay
$150,000 - $300,000+ per year (bi-weekly pay/commission structure).
Benefits
- Paid Training.
- Lucrative Compensation Plan.
- Growth Opportunities.
- 401K.
- Comprehensive Health, Dental, and Vision Plans.
- Employee Assistance Program (EAP).
- Paid Time Off (PTO).
- Discounts through IHG, including additional discounted employee benefits.
- Tuition Reimbursement & Continuing Education Courses.
- Outstanding Company Culture.