In-House Donation Specialist

Key Functions And Duties

• Accepts on-call responsibilities and performs referral evaluation on-site as indicated according to Clinical Services Policies and Procedures.
• Evaluates medical suitability of potential organ and/or tissue donors, utilizing information from medical records, history and physical examination, and current health status.
• Collaborates with physicians and other hospital staff to develop plan for referral management from initial referral through declaration of death or Donation after Circulatory Death (DCD) evaluation.
• Demonstrates an understanding of the legal and hospital requirements for declaration of death and organ donation.
• Identifies the patient’s legal next-of-kin in accordance with state and Uniform Anatomical Gift Act (UAGA) statutes.
• Affords families the opportunity for organ and tissue donation in a sensitive and caring manner; one that meets their emotional and cultural needs according to established guidelines.
• Obtains detailed Uniform Donor Risk Assessment Interview (UDRAI) with the ability to provide follow-up questions that are clinically relevant.
• Within established guidelines, coordinates and maximizes medical management with the hospital staff, consulting physicians, and TOSA staff in order to ensure optimal outcomes for donor families and recipients.
• Documents complete, accurate, and timely information of referral and donor related activities in the confidential donor record, forms, and database according to established policies and procedures.
• Daily rounds in all units affected by organ donation.
• Collaboration on education, process improvement initiatives and standard meetings between Hospital Services Coordinator assigned to Dell Seton Hospital as well as other In-House Coordinators.
• Consults TOSA’s AOC according to established policies and procedures.
• Participates in interdisciplinary quality meetings, post-donor review with team members, and appropriate management staff.
• Ensures compliance with TOSA’s Safety, Quality, and Multicultural Organizational Plans.
• Acts as liaison between TOSA’s ORC and hospital personnel.
• Development of Dell Seton Hospital to become maximum organ donor organization. Maintaining a marketing profile on the hospital, containing a complete assessment and analysis of hospital information.
• Solicits post-donor feedback from donor hospital staff after each case.
• Development of customized strategic and tactical plans focused upon increasing organ donation and improving client relationships.
• Demonstration of knowledge of each pertinent unit of Dell Seton Hospital and decision making structure including the structure associated with organ donation communications, etc.
• The assistance and development of hospital policies, procedures and protocols related to organ donation and organ recovery.
• The establishment and maintenance of effective working relationships with hospital and medical staff.
• Routinely reports hospital processes that fall outside of best practices in organ donation.
• Monthly Donation Council meetings where process improvement initiatives are discussed, planned and measured.
• Conducts regular meetings with hospital administrators/CEO's in hospitals to discuss results of record reviews, request assistance in internally promoting the donor program through key hospital personnel.
• Manages and maintains TOSA's donor Hospital Agreement process.
• Maintains on-going communication with the Director of Hospital Services and Director of Clinical Operations or designee.
• Sets and pursues personal professional growth.
• Attends and participates in development meetings either in person or by conference calls.
• Captures and presents education and training programs.
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