Donation Specialist

About the role

The Donation Specialist works under the direction of store management to maintain efficient store operations. They provide outstanding customer service while maintaining a clean, organized, safe work environment. They inspect, accept, track, and sort donations into proper value streams, sort merchandise into categories, operate power equipment to organize and store donated products, load materials into gaylords, trucks, and trailers for export, and process material at donation sites by sorting donations made throughout the day.

Responsibilities

• Inspect, accept, track, and sort donations into proper value stream
• Provide best in class customer experience
• Exercise due care in the performance of job tasks
• Follow Agency safety policies and procedures established within respective departments
• Receive and sort great quality merchandise from donors to support an efficient production process
• Create a positive employee and customer experience by consistently exhibiting citizenship behaviors and supporting Goodwill’s mission
• Work with supervisors to ensure individual goals are met on a consistent basis
• Sort merchandise into categories
• Operate power equipment to organize and store donated product
• Loading material in to gaylords, trucks, and trailers for export
• Process material at donation site by sorting donations made throughout the day
• Accepts Donations from customers, loading goods in to hampers for sort

Requirements

• Ability to display a positive, friendly attitude in order to maintain a positive work environment
• Maintain mathematical and literacy skills to support job duties
• Use all essential job equipment and tools, including loading and unloading the trailer
• Work a flexible schedule based on business needs which includes, evenings, weekends and holidays
• Criminal background check that meets agency standards
• Exert up to 100lbs of force occasionally, and/or up to 50lbs of force frequently, and/or up to 20lbs of force constantly to move objects

Qualifications

• Light manufacturing, Donation, warehouse work experience, or certification
• Prior thrift or used goods Donation experience
• High school diploma, GED, HiSET, or equivalent

Skills

• Positive, friendly attitude
• Mathematical and literacy skills
• Use of all essential job equipment and tools
• Flexible scheduling ability
• Physical strength to move objects

Benefits

• Medical Insurance
• Flex Spending
• Vision and Dental offered
• Paid Short & Long Term Disability
• Paid Life Insurance
• Generous Paid Time Off Plan (pro-rated for Part-Time employees)
• Paid Holidays (pro-rated for Part-Time employees)
• 403(b) retirement plan, with employer match
• Local community discounts
• Valuable job training with growth potential
• Discount on personal cell phone plans
• Employee discount at Goodwill stores in ME, NH & VT

Pay

Salary range: $15 - $20 per hour

Schedule

Shifts may vary based on business needs, including evenings, weekends, and holidays.