In-Home Sales & Tech Support (Part Time)

This is a local, in-home field role requiring daily travel to customer residences.

Pay

$24.90 hourly + mileage reimbursement + phone stipend + uncapped sales commission. Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can be accessed early.

Schedule

This is a part-time role with afternoon and evening availability required.

• Most positions follow a standard 5-day schedule from 4:05 PM–9:00 PM (end time may vary based on customer needs).
• In select markets, a flexible 4+ day schedule may be available. Under this option:
  • You must provide 25 hours of availability each week across at least 4 days.
  • At least 1 of those days must fall on a weekend (Saturday or Sunday).
  • Shifts are scheduled between 12:05 PM and 9:00 PM.
  • You may start as late as 4:00 PM, but must be available to work until 9:00 PM on scheduled days (end time may vary).
• If the flexible option is available in your market, you may choose between the two schedules.
• Schedule availability is essential; work hours may vary based on business needs and market demand.

About the Role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

• Start with paid training to prepare you to work independently in the field.
• Learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving.
• Receive ongoing coaching and mentoring to support your growth.
• In the field, you’ll consistently put the Serve, Solve, Sell™ model into action:
  • Serve: Meet customers in-home, in-office, or wherever they are. Asurion pre-schedules customer interactions to help you meet and surpass sales targets. Provide exceptional customer service throughout the entire interaction.
  • Solve: Utilize your expertise to address and resolve customers’ tech issues, providing understandable solutions regardless of their tech knowledge. Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
  • Sell: Leverage Asurion’s growing range of products to offer tailored solutions. Listen actively to identify customer needs and position products uniquely to meet those needs. Use strong negotiation and communication skills to make appropriate sales.

Requirements

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• Personal vehicle (excluding motorcycles) for travel to customer appointments in neighborhoods and cities surrounding your inventory warehouse. Maximum expected travel distance is 120 miles, one-way.
• Must work a varied 5-day week schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
• Personal cellphone to stay connected while on the job.
• Comfortable working around household pets.

Skills

• Efficient, adaptable, and goal-oriented.
• Persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills.
• Naturally outgoing individual who thrives in human interaction.

Benefits

• Mileage reimbursement based on IRS guidelines (paid weekly).
• $35 phone stipend (paid monthly).
• 3 weeks of paid training where your success is the top priority.

About the Company

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide. Through interactions with customers, our experts demonstrate integrity in serving, solving, and selling.

Health and Safety

At Asurion, employee health and safety are our top priority. We work hard to ensure all employees feel safe while meeting customers at their homes.