In-Home Sales & Tech Support (Part Time)

About the Role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.

Responsibilities

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:

• Serve: Meeting customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
• Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve: Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge. Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers. Listen actively to identify customer needs and position products uniquely to meet those needs.

Requirements

To be successful in this role, you’ll need:

• Comfortable working in a sales environment with set targets
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience
• Ability to provide proof of valid car insurance (excluded: Manhattan)
• A personal vehicle (excluding motorcycles)
• Ability to work a varied 5-day week schedule designed to meet customers on their timeline – this will include evenings, weekends, and holidays
• A personal cellphone to keep in the know while on the job
• Must be comfortable working around household pets
• Efficient, adaptable, goal-oriented, and persuasive communication skills
• Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
• Naturally outgoing individual who thrives in human interaction

Benefits

We take care of you with:

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly
• Uncapped commissions based on your sales performance paid bi-weekly
• Mileage reimbursement based on IRS guidelines paid weekly
• $35 phone stipend paid monthly
• 3 weeks paid training where your success is our top priority

Schedule

This is a part-time role with afternoon and evening availability required. Most positions follow a standard 5-day schedule from 4:05 PM–9:00 PM (end time may vary based on customer needs). In select markets, a flexible 4+ day schedule may be available. Under this option, you must provide 25 hours of availability each week across at least 4 days, and at least 1 of those days must fall on a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs).

Pay Rate: $23.00 + mileage reimbursement + phone stipend + sales commission