In-Home Sales & Tech Support (Part-Time)

About the role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. Here’s what you can expect to do:

Responsibilities

• Meet customers in-home, in-office, or wherever they are.
• Pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
• Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge.
• Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Leverage Asurion’s growing range of products to offer tailored solutions to customers.
• Listen actively to identify customer needs and position products uniquely to meet those needs.
• Use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.

Requirements

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• A personal vehicle (excluding motorcycles).
• Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse.
• The maximum expected travel distance is 120 miles, one-way.
• Must be comfortable working around household pets.
• Efficient, adaptable, goal-oriented and persuasive communication skills.
• Naturally outgoing individual who thrives in human interaction.

Qualifications

• Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths.

Skills

• Strong negotiation and communications skills.

Benefits

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly.
• Earned pay can now be accessed early!
• Uncapped commissions based on your sales performance paid bi-weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• 35 dollar phone stipend paid monthly.
• 3 weeks paid training where your success is our top priority.

Pay

Pay Rate: $22.05 hourly + mileage reimbursement + phone stipend + sales commission

Schedule

Part-time Schedule: This is a part-time role with afternoon and evening availability required. Most positions follow a standard 5-day schedule from 4:05 PM–9:00 PM (end time may vary based on customer needs). In select markets, a flexible 4+ day schedule may be available. Under this option, you must provide 25 hours of availability each week across at least 4 days, and at least 1 of those days must fall on a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs). If the flexible option is available in your market, you may choose between the two schedules. Schedule availability is essential for this role. Please review the schedule details above before applying.