In-Home Sales & Tech Support (Part-Time)

About the role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

Responsibilities

• Meet customers in-home, in-office, or wherever they are.
• Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge.
• Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Leverage Asurion’s growing range of products to offer tailored solutions to customers.
• Listen actively to identify customer needs and position products uniquely to meet those needs.
• Use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.

Requirements

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• A personal vehicle (excluding motorcycles).
• Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse.
• The maximum expected travel distance is 120 miles, one-way.
• Work a varied 5-day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays.
• Must be comfortable working around household pets.
• Efficient, adaptable, goal-oriented and persuasive communication skills.
• Naturally outgoing individual who thrives in human interaction.

Qualifications

• Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths.

Skills

• Strong negotiation and communications skills.

Benefits

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly.
• Earned pay can now be accessed early!
• Uncapped commissions based on your sales performance paid bi-weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• 35 dollar phone stipend paid monthly.
• 3 weeks paid training where your success is our top priority.

Pay

Pay Rate: $23.00 hourly + mileage reimbursement + phone stipend + sales commission

Schedule

Part-Time Schedule: 5 evenings/week – Hours: 4:05pm to 9:00pm