In-Home Repair Helper

About the Role

As an In-Home Repair Helper, you’ll assist with the diagnosis, repair, and reassembly of major appliances and large televisions. You’ll contact clients to perform triage, set expectations, and help keep work orders up to date. This role, known internally as a Repair Cadet, offers the chance to increase your skills through training and on-the-job opportunities, building a career with Geek Squad.

Responsibilities

• Assist with preparing clients’ products for repair in their homes
• Assist with product disassembly, diagnosis, repair, and reassembly on complex repairs
• Help manage part orders and returns to avoid excessive costs and losses
• Build relationships with clients to ensure best-in-class service

Requirements

• Experience actively using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work a flexible schedule, including holidays, evenings, and weekends
• Must be at least 21 years old
• Must have a current, valid driver's license
• Must have no more than two moving violations and/or at-fault accidents within the past three years
• Must have no DUI/DWI or reckless driving violations in the past three years
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Leaves of absence (LOA) with potential pay sources based on eligibility
• Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, and years of service
• Incentive pay for certain roles to drive performance and offer recognition

Position Type: Full time
Location: Aurora, CO - 80012