In-Home Repair Helper

About the role

As an In‑Home Repair Helper you’ll assist with the diagnosis, repair, and reassembly of major appliances and large televisions. You’ll contact clients to perform triage, set expectations, and keep work orders up to date. This position, known internally as a Repair Cadet, offers training and on‑the‑job opportunities to build a career with Geek Squad.

Responsibilities

• Assist with preparing clients’ products for repair in their homes.
• Disassemble, diagnose, repair, and reassemble products on complex repairs.
• Help manage part orders and returns to avoid excessive costs and losses.
• Build relationships with clients to ensure best‑in‑class service.

Basic Qualifications

• Experience actively using and learning about consumer electronics.
• Ability to work successfully as part of a team.
• Ability to prioritize and multi‑task in a fast‑paced environment.
• Ability to work a flexible schedule, including holidays, evenings, and weekends.
• Must be at least 21 years old.
• Current, valid driver’s license.
• No more than two moving violations and/or at‑fault accidents within the past three years.
• No DUI/DWI or reckless driving violations in the past three years.
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.

Schedule

The role requires a flexible schedule that may include holidays, evenings, and weekends.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well‑being.
• Various types of leaves of absence (LOA) with potential pay sources based on eligibility.
• Paid time off (vacation or PTO) for full‑time and part‑time employees, varying by location, status, and tenure.
• Incentive pay opportunities for roles where market norms demand it.

About Us

Best Buy’s purpose is to enrich lives through technology. We humanize and personalize tech solutions for every stage of life—in stores, online, and in customers’ homes. Our culture deeply supports and values our employees, offering a great place to work where you can unlock unique career possibilities and bring your authentic self to work now and into the future.

Location: Tucson, AZ 85711 – Full‑time position.