In-Home Furniture Technician (Robinson, PA)

Essential Duties & Responsibilities

• Perform Essential Repairs on casegoods and upholstery: Repair crushed corners, burn-in dents and gouges; strip, sand and refinish tops; cut replacement glass and mirror plate; and install factory replacement tops; upholstered panels, springs, and mechanisms, rebuild upholstered frames, blind stitch fabric, repair leather scuffs and cuts.
• Inspect, evaluate, and repair of merchandise.
• Practice safe and secure material handling methods in accordance with product handling standards.
• Report errors found on documents to supervisor.
• Complete all documentation, including digital photos, neatly and accurately.
• Maintain accurate inventory of customer parts.
• Operate manual and mechanical equipment in a safe and efficient manner.
• Maintain a safe and clean work environment.

Skills And Abilities

• Excellent verbal and written communication, and listening skills.
• Basic reading and comprehension skills.
• Able to complete paperwork in an accurate, neat and efficient manner.
• Outstanding customer service skills.
• Excellent organizational skills.
• Knowledge of GERS system preferred.

Physical Demands

• Ability to communicate effectively with customers and co-workers using telephone.
• Ability to bend, stoop, reach, stand, push, pull and lift cartons weighing approximately 50 - 100+ lbs. repetitively.
• Ability to use vision to read documents and computer screen.
• Ability to use hands to type information into computer.