In-Home Furniture Technician (Bedford, OH)

Position Summary

The In-Home Furniture Technician is responsible for inspecting, evaluating, and repairing merchandise while maintaining high standards for product handling, safety, and customer service. This role requires accuracy, efficiency, and professionalism in a residential work environment.

Essential Duties & Responsibilities

• Inspect, evaluate, and repair furniture merchandise
• Perform repairs on wood, fabric, leather upholstery, and bedding products
• Follow safe and secure material handling procedures
• Report documentation errors or discrepancies to supervisors
• Complete paperwork and digital photo documentation accurately and neatly
• Maintain organized and accurate customer parts inventory
• Safely operate manual and mechanical equipment
• Maintain a clean and safe work environment
• Perform additional duties as assigned

Required Skills & Qualifications

• Excellent verbal, written, and listening communication skills
• Strong organizational and customer service abilities
• Basic reading comprehension skills
• Able to complete paperwork accurately and efficiently
• High school diploma or equivalent combination of education and experience
• Mastery of wood, fabric, and leather upholstery repair
• Bedsding inspection certification in accordance with manufacturer guidelines preferred

Physical Requirements

• Ability to frequently bend, stoop, reach, stand, push, pull, and lift 50–100+ lbs. repetitively
• Ability to effectively communicate with customers and coworkers by phone and in person
• Ability to use a computer and read documents/screens regularly

Additional Information

• Work Environment: Residential / In-home service
• Travel: Required
• Supervisor Responsibilities: None
• Schedule may vary based on business needs