IMS Safety Patrol, 2026 Season

About the role

The IMS Safety Patrol is responsible for executing Guest Services roles around the facility during both large- and small-scale events. Safety Patrol operates in 8 divisions around the Indianapolis Motor Speedway including Stands and Mounds, Gates, Traffic, Outside Lots, Suites, Transportation, Garage & Pits, and Special Assignments.

Responsibilities

• Provide hospitality and customer service to guests in the stands while verifying seating locations.
• Welcome guests into the facility by scanning and selling tickets and providing wayfinding assistance.
• Check bags and enforce prohibited items rules and regulations at the gates.
• Direct and park vehicular traffic inside the gates.
• Sell parking and direct guests within the lots outside of the IMS gates.
• Enforce credentials and tickets in suites and work closely with suite owners and guests.
• Movement of guests and staff around the facility in trams, vans, and golf carts.
• Enforce credentials and provide customer service in race-related areas.
• Communicate with supervisors in case of issues or questions related to the guest experience.
• Return shirts at the end of the day and collect a new shirt for the next shift.

Requirements

• Excellent customer service skills.
• Ability to work under pressure to solve guest issues.
• Able to work long hours, often standing.
• Quick learner who is able to pick up on best practices and protocols.
• High integrity and confidentiality.
• Effective interpersonal skills and the ability to work with a diverse group of event staff.
• Effective leadership and communication skills.
• Critical thinking and problem-solving skills.
• Embody our Core Values: Own Results, Take Initiative, Value Diversity, Stay Resilient & Solution-Oriented, Act with Integrity, Speak Plainly, Build Relationships, Nurture Talent.

Qualifications

• No previous education is required.
• A high school/college diploma is preferred.

Skills

• Customer service skills.
• Security with a smile.
• Long hours, often standing.
• Physical strength and stamina.
• Communication skills.
• Leadership and communication skills.
• Critical thinking and problem-solving skills.
• Core values: Own Results, Take Initiative, Value Diversity, Stay Resilient & Solution-Oriented, Act with Integrity, Speak Plainly, Build Relationships, Nurture Talent.

Benefits

• No benefits provided.

Pay

• Pay details not specified.

Schedule

• Schedule will determine number of hours assigned based on event schedule and need of the company.

Key Event Dates in 2026

• Sonsio Grand Prix: May 8-9 (Full Staff)
• Indianapolis 500: May 12-24 (Full Staff)
• SVRA Brickyard Vintage Racing Invitational: June 20-21 (Partial Staff)
• NASCAR Brickyard 400 Weekend: July 24-26 (Full Staff)
• IMSA Battle on the Bricks: September 18-20 (Full Staff)
• Indy 8-Hour: October 8-10 (Partial Staff)

Work Environment

Primarily outdoors with exposure to the weather elements. Employee is faced with frequent interruptions. The noise level in the work environment can be loud, due to professional racing events.

Equal Opportunity

Penske Entertainment is proud to be an equal opportunity employer. We’re committed to creating a workplace where everyone can thrive—regardless of race, gender, orientation, background, or ability.