Import Specialist II-Team Lead Backup

Job Responsibilities

• Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
• Helps importers and exporters understand and meet the rules and regulations put in place by the federal government with regard to the trade industry
• Discusses and sells our various services with current clients and Operations to resolve issues as they pertain to Customs
• Works with Customs and PGA’s to resolve problems
• Provides written and oral instructions to direct reports; assigns duties and reviews work for accuracy and conformance to the Company’s policies and procedures
• Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs
• Aids subordinates as needed to complete the work of the department
• Stays up-to-date on all customs and Deringer procedure changes
• Manages aging/unresolved audits, communicating status as needed to managers and employees, to ensure completion and provide guidance and consultation as needed to help resolve issues
• Provides coverage for CHB operations when staffing needs arise throughout the region
• Performs routine and periodic Relationship Reviews, in coordination with Key Account Managers and our Sales team
• Solves problems (i.e. billing, tracking shipments) and handles customer concerns
• Builds relationships with customers
• Covers for team lead when necessary
• Performs additional duties as assigned by management

Required Qualifications

• High school diploma/GED
• 3+ of recent customs brokerage experience

Preferred Qualifications

• Certified Customs Specialist
• Previous supervisory experience

Pay & Benefits

The hourly compensation for this position ranges from $20.00 to $30.00, depending on experience and education.

Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We also offer generous paid time off, including paid holidays, and promote flexibility in your work environment to assure a positive integration of work and life.