Import Coordinator
Role Responsibilities
Coordinating international import shipments and customs clearance activities
Reviewing import notifications and pre-alerts for accuracy and regulatory compliance
Liaising with customs brokers, airlines, suppliers, and internal stakeholders to facilitate shipment clearance
Obtaining required import approvals, permits, licences, and declarations
Arranging duty and VAT payments in accordance with shipment Incoterms
Monitoring shipments and resolving delivery or clearance issues proactively
Identifying, recording, and reporting shipment deviations and operational exceptions
Ensuring compliance with customs regulations, company procedures, and global standard operating procedures (SOPs)
What We Offer You
Competitive salary: $24.75 - $30.48 per hour
Comprehensive benefits including:
Medical FSA and Dependent care FSA
Medical coverage with company-funded HRA to offset individual deductible
Medical & Dependent Care FSAs
Dental & Vision insurance
Short-term disability & sick leave
Parental leave (maternity & paternity bonding)
15 days annual leave + public holidays + floating holidays + birthday leave
401(k) and Roth IRA with up to 6% match
Employee Assistance Programme
Work Structure: Full-time (40 hours per week), Monday–Friday, 08:30 – 17:30
Fully onsite at our Boston office
Career Growth
Opportunity to shape global operations and develop your career within a growing global organisation
What You'll Bring
Experience within a logistics, courier, freight forwarding, or supply chain environment
Knowledge of import customs procedures, documentation, and regulatory requirements
Familiarity with HTS codes and Incoterms
Excellent organisational skills and strong attention to detail
Strong verbal and written communication skills
Ability to manage multiple priorities and changing deadlines
Ability to work independently and make informed operational decisions
Intermediate proficiency in Microsoft Office, including Outlook, Word, and Teams
How We Recruit
Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:
First-stage interview (Teams)
Second-stage interview (onsite)
Additional Information
Applications close on: Tuesday 14th July 2026 (we reserve the right to close the vacancy early should we receive enough applications)