Implementation Specialist - PrivacyPro

About the role

Bluesight is a high-growth healthcare IT company dedicated to improving efficiency, safety, and visibility for health systems, hospitals, and pharmaceutical manufacturers. We are seeking a passionate Project Manager to lead the implementation of PrivacyPro for new customers.

Responsibilities

• Manage all aspects of the PrivacyPro implementation projects, including kick-offs, software configuration, go-live, and training while maintaining project timelines
• Act as the main point of contact for customers before they go live and own all communications with the customer, including weekly check-in meetings via Zoom, ad-hoc meetings, emails, etc.
• Manage multiple implementation projects with various priorities and deadlines at once for different customers
• Work as a consultative partner with your customers to provide guidance on best configuration practices based on their workflows and internal processes
• Act as a liaison between the customer’s IT group and our internal Data Analysts, Product, and Dev teams to facilitate the technical configuration of the software
• Maintain up-to-date project plans, tickets, and other project documentation to ensure project timelines are on track and visible to leadership
• Work closely with the product team and other internal teams to provide customer feedback which will help define future enhancements to our products

Qualifications & Skills

• Bachelor’s degree, or equivalent work experience
• 5+ years of professional work experience, client-facing, and/or experience in the healthcare industry (a plus)
• 2+ years of project management; preferably new customer implementations for a SaaS-based software product
• Hands-on experience with project management software including JIRA, Excel, G Suite, and/or Salesforce (preferred)
• Previous experience with SQL queries and/or running reports for EPIC, Cerner, Omnicell, Pyxis software (a plus)
• A high attention to detail and extremely organized
• Excellent verbal and written communication skills and interpersonal skills
• The ability to adapt to change, think critically, and work independently/remotely
• A positive team-player attitude who is committed to getting things done
• Flexible with scheduling to work with customers in different time zones
• Willingness to travel up to 15%

Why Bluesight?

Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!

Pay

The standard base pay range for this role is $65,000 - $75,000 annually. In addition to a base salary, this position is also eligible for an amazing benefits package. Actual amount of salary will vary depending on position offered, experience, performance, and location.