Implementation Specialist II

Job Description

Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position.

Prepare implementation status reports for project managers, clients, and as required, internal management.

Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours.

Assist on larger more complex projects that require more than one resource.

Deliver services in the area of expertise and product knowledge.

Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.

Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product.

Document defects and resolution approach.

Work collaboratively with other team members to resolve issues.

Basic Qualifications

• Education and Experience: Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience.
• Experience with Microsoft Office suite and windows-based operating systems/networks.
• Experience implementing or support software solutions.

Preferred Qualifications

• Treasury Management ECM WorkflowOnBase Implementation/Workflow experience

Additional Basic Qualifications

• Must be 18 years of age or older

Pay

The compensation range for this position is $65,000.00 - $75,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

About the Role

Join an organization that drives change. We’re a company that’s consistently on top employer lists.

We’re a company that’s consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and VETS (just to name a few).

At Deluxe, we know that great people make a great organization. We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!

A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.

Hybrid schedule, allowing you flexibility to work from home/remote several days per week

Schedule

Hybrid schedule, allowing you flexibility to work from home/remote several days per week

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Qualifications

• Education and Experience: Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience.
• Experience with Microsoft Office suite and windows-based operating systems/networks.
• Experience implementing or support software solutions.
• Treasury Management ECM WorkflowOnBase Implementation/Workflow experience
• Must be 18 years of age or older

Skills

• Microsoft Office suite
• Windows-based operating systems/networks
• Software implementation
• Customer-specific data entry
• System customization
• Testing and quality assurance
• Collaboration and issue resolution

Company Overview

Deluxe is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.