Implementation Manager

Primary Job Duties

• Partner with and launch providers into Privia Medical Group
• Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
• Set practices up for long-term success with cost savings and population health strategies
• Leverage Project Management tools and processes to lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Revenue Cycle, and Credentialing teams
• Train physicians, providers, and office staff on Privia’s processes, and technologies, and EHR system
• Manage a detailed project plan and communicate status to the client and Privia management team
• Manage multiple projects at once
• Identify and assist with market based and national projects to improve workflows and operations for our care centers and internal teams
• Expand key strategic business units as needed (i.e., ancillaries, other Privia Service Lines, etc)
• Manage change and client expectations effectively
• Establish aggressive timelines and confront critical-path items and deadlines
• Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
• Serve as a mentor on the Implementation team

Qualifications

• Bachelor's degree preferred OR equivalent relevant experience
• 3+ years experience with practice management or EHR implementation and training
• Technical project management in a healthcare setting is preferred
• Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes
• Experience with change management strategies & tactics
• Experience with project management tools
• Knowledgeable about extended medical terminology
• Must comply with HIPAA rules and regulations

Pay

The salary range for this role is $75,000.00 to $85,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs).

Benefits

This role is also eligible for an annual bonus targeted at 15% & Restricted Stock Units.

Technical Requirements

For remote workers only, not applicable for onsite/in office work:

• A minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed is required.
• This should be acquired prior to the start of your employment.
• The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/.
• Work with your internet provider if you have questions about your connection.
• Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.