Jobs · Customer Service · New York

Implementation Manager

Avoca · New York, NY · 2 wk ago
On-siteCustomer Service$30/hrFull-time

We build AI tools for the service pros running a $1 Trillion+ industry. They deserve software that works as hard as they do.

Who we are

Our founders, Tyson and Apurva, grew up answering phones for their moms' businesses. They learned early that for small businesses, a missed call is a lost job.

We're building Avoca to help home service pros win every job and grow on their own terms.

How we work

We're obsessed with our customers. We talk to them daily, sit with their teams, and build to solve their problems. We know the stakes. Fast pace is a given.

We meet customers where they are: flying out to their call centers and showing up at industry conferences.

Come join us

Defining the AI front office for a $1 Trillion+ industry. 100 people and growing. Backed by top investors.

We're in Union Square together every day. Lunch on us, and benefits built to support the best work of your career.

Top-Notch Benefits

  • Health & Insurance

    • Covered from day one.

    • Medical, Vision, Dental

    • Comprehensive coverage, multiple plan options.

    • Disability & Life

      • Short and long-term disability fully covered.

    • Financial

      • Build wealth alongside the company.

      • 401(k)

        • Pre-tax or Roth from day one. No waiting period.

      • Equity

        • Every full-time employee gets meaningful equity.

      • Time Off

        • Recharge whenever you need to.

        • Flexible PTO

          • Unlimited time off plus 10 company holidays.

        • Parental Leave

          • Paid time to bond with your new addition.

        • Day-to-day

          • We feed you while you focus.

          • Meals Covered

            • Free lunch daily. $30 dinner after 6:30 PM.

          • Work

            • Everything you need to ship great work.

            • Top-Tier Tools

              • Every tool you need, fully covered.

            • In-Office Culture

              • High trust, high ownership. We have each other's backs.

            • Commute

              • Get here and home, hassle-free.

              • Pre-Tax Benefits

                • Transit and parking covered.

              • Late-Night Rides

                • Uber home on us.

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