Implementation Engineer I

About the role

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double its revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeks energetic experts to help achieve its mission.

What You'll Do

• Implement systems and processes for all of Stord's business units
• Oversee Systems Integrations and User Acceptance Testing end to end for upcoming brands
• Deploy technical and functional processes within the 4 walls, managing Design, SIT, UAT, Go-live and hypercare
• Implement Stord's OMS and WMS systems end to end
• Implement physical and system processes to ensure self-sustainability and profitability within the fulfillment center operation
• Engage with internal teams as well as new and existing Stord customers to ensure a successful launch
• Serve as a partner to ensure on-going needs are being met to the standard provided
• Build easy to understand SOPs to hand-off to the Customer Experience and Local Operations teams

What You'll Need

• Warehouse or WMS implementation experience
• Strong understanding of e-commerce fulfillment processes
• Able to manage complex projects and facilitate cross-functional planning and execution
• Excellent planning, organizational, and time management skills
• Experience managing an array of teams and stakeholders
• Strong written and verbal communication skills
• Risk and opportunity mitigation and management experience

Highly Preferred

• Bachelor’s Degree in Supply Chain Management or Industrial Engineering or Process Engineering
• 3+ years of experience within Supply Chain or Logistics
• Direct experience with WMS or Warehouse implementation