Implementation Engineer

What We Do

Every school district in America runs on service — parents need answers, teachers need support, IT teams need systems that work. Most districts cobble that together with disconnected tools, overwhelmed staff, and no real visibility into what’s working. Onflo built the platform that fixes that. Our unified service platform brings together customer service, help desk ticketing, call center operations, AI chat, and IT asset management — purpose-built for K-12 public education. When a district runs on K12 Insight, their staff spends less time firefighting and more time serving students. That's the product you'll be deploying, integrating, and standing up. It's a good one. And the people who run it — district IT teams, operations leaders, superintendents — are trying to do something that matters.

The Role

You’ll own implementations. Not coordinate them — own them. From the kickoff call through validated go-live and clean handoff to Account Management. You’ll know which districts are on track, which are quietly stalling, and which are heading toward a missed go-live — before anyone asks. When the integration breaks, you’re already in the logs. When a district IT director throws a technical question you didn’t expect, you don’t punt to engineering — you work the problem.

Who Thrives Here

We’ll be direct with you, because we think you’ll appreciate it. The strongest candidates for this role come from one of two places. Some have spent their careers inside K-12 district IT departments — configuring the systems, holding the line on integrations, and learning what good (and bad) vendor implementations actually look like. Others have spent their careers on the vendor side, delivering technical implementations into K-12 districts and getting calibrated to vendor pace and accountability. Both backgrounds work here. What we can’t train into a candidate is the peer credibility you bring on day one with a district IT director — and that credibility is built either way.

What We’re Looking For

• 3+ years in either:
  • (a) a K-12 district IT role — systems administrator, identity/SSO administrator, SIS administrator, network administrator, IT manager, or IT director — with hands-on accountability for vendor integrations and platform deployments;
  • (b) client-facing K-12 SaaS implementation, system integration, or solutions delivery, with hands-on technical work — not project coordination.
• Hands-on depth in at least one of:
  • SSO/rostering (Clever, ClassLink, OneRoster);
  • K-12 SIS/ERP (PowerSchool, Infinite Campus, Skyward);
  • K-12 MDM (Jamf, Filewave, Mosyle, Intune);
  • or ticketing and asset management.
• 1+ year working in K-12 technology systems, including hands-on data integrity and quality checking.
• Comfortable holding a peer-level technical conversation with a district IT director.
• Technically curious — you learn new platforms by getting in and clicking around.
• Active Salesforce user and AI tool adopter.

Expected Base Salary

$90,000–$110,000 / year + annual discretionary corporate bonus plan.