Implementation Engineer

About the Role

The Implementation Engineer is a key bridge between the Business Unit (BU), the extended client organization, and the Core Engineering team. Acting as both advocate and enabler, this role ensures that client needs are understood, validated, and efficiently translated into scalable technical solutions.

Responsibilities

• Client & BU Advocacy: Act as the primary liaison between Business Units, clients, and the Core Engineering team to ensure technical deliverables meet user needs.
• Workflow Optimization: Collaborate with creative and operations teams to rework prompts, refine system instructions, and improve AI-driven experiences.
• Agent/Agentic Development: Spin up, configure, and maintain new AI agents and Agentic flows within existing tools and environments using existing Google frameworks.
• Feature Translation: Collect and synthesize user and BU feedback into structured feature requests for the Core Engineering team.
• Technical Documentation: Maintain clear documentation on implementations, configurations, and workflows for cross-team transparency.
• Enablement & Training: Educate internal teams on new AI tools, best practices, and scalable implementation methods.

About You

The essentials:

• Strong understanding of AI systems, particularly within the Google AI ecosystem (Vertex AI, Gemini, etc.).
• Experience with prompt engineering, grounding, system instruction tuning, and AI agent configuration.
• Familiarity with API integrations, data workflows, and cloud-based architectures (especially Google Cloud).
• Proven ability to prototype quickly using tools such as Python, Apps Script, or no/low-code platforms.
• Strong communication and stakeholder management skills, with experience working between technical and creative teams.
• Able to document, train, and enable non-technical users effectively.

Not a must, but a plus:

• Background in applied AI, creative technology, or implementation engineering.
• Has worked with Google as a client before.
• Hands-on exposure to LLM orchestration frameworks and AI toolchains.
• Passion for experimentation and a “builder” mindset.

What We Offer

• Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Pay

Salary Range: $110,000—$140,000 USD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.