Implementation Engineer

What You'll Do

• Own end-to-end operational readiness for warehouse launches and transitions
• Translate real-world warehouse processes into scalable WMS and OMS configurations
• Partner directly with Operations design, implement, and validate operational work flows:
• Receiving, picking, packing, and shipping workflows
• Equipment, pack stations, and physical layout readiness
• Replenishment strategies, ICQA, cycle counts, and inventory states
• Configure and validate WMS and OMS workflows to support operational execution
• Lead inventory, SKU, and order data validation and reconciliation
• Execute UAT and live order testing with warehouse teams
• Support cutover and go-live execution, including rollback planning
• Provide hypercare support, monitoring throughput, SLAs, and system stability
• Create clear, usable SOPs for warehouse and CX team
• Act as the technical escalation point during live operations
• Comfortable working in fast-paced, execution-heavy environments
• Strong written and verbal communication skills with Client Facing, Operations and Technical teams

Basic Qualifications

• 2+ years of experience in one or more of the following:
• WMS implementations
• Warehouse operations with system ownership
• Fulfillment or logistics technology roles
• 2+ years of Hands-on experience with:
• Inventory loading and reconciliation
• Livewarehouse go-lives or cutovers
• User Acceptance Testing with operational users
• 1 yr of experience+ with the following:
• D2C and/or B2B fulfillment workflows
• Inventories statuses, replenishment, ICQA, cycle counts
• End-to-end order lifecycle (receive – ship)

Strongly Preferred

• Experience supporting live warehouse launches or transitions
• Exposure to:
• Carrier integrations and parcel workflows
• Hazmat, lot control, shelf life, or compliance requirements
• Ability to write SOPs used on the warehouse floor
• Experience with data validation, reporting, or SQL-based tooling