Impact Manager

Position Summary. As the Impact Manager of a mission-driven bank, you will manage compliance with and assist with the recertification of the bank’s Community Development Financial Institution (CDFI) status. Additionally, you will ensure compliant and timely reporting for other community impacts, including the Emergency Capital Investment Program (ECIP), Capital Magnet Fund (CMF), Bank Enterprise Award (BEA), CDFI Transaction Level Reporting, Financial and Technical Assistance awards, and assist with CRA. This position will not only ensure compliance but will build more efficient and scalable data collection and reporting processes. The role combines compliance, data analysis, project management and storytelling: ensuring reporting requirements are met, improving repeatable data-collection processes, and translating the Bank's activity into accurate, meaningful information about the people, businesses, and communities it serves. Essential Responsibilities Database Development & Reporting Systems Build or enhance databases and reporting tools to support impact measurement and compliance. Work with internal teams to integrate data from loan systems and other internal/external sources. Document data definitions, methodologies, and processes to support transparency and continuity. Identify opportunities to streamline or build reporting workflows. Impact Data Analytics & Reporting Design and maintain impact measurement frameworks aligned with CDFI, Treasury, and philanthropic reporting requirements. Collect, analyze, and interpret quantitative and qualitative data related to lending, investments, programs, and community outcomes. Produce regular dashboards, reports, and visualizations for leadership, the board, and external audiences (customers/prospects). Ensure data integrity and consistency across systems and reports. Serve as a key internal resource on reporting timelines, metrics, and funder expectations. Impact Storytelling & Narrative Development Translate data into clear, compelling narratives that communicate our mission, outcomes, and value proposition. Develop impact reports, grant narratives, case studies, and presentations. Partner with marketing and leadership to ensure consistent, mission-driven messaging. Use storytelling to demonstrate how capital and programs benefit communities and borrowers. Cross-Departmental Collaboration Work closely with lending, compliance, communications, and other teams to gather data and align reporting. Support staff training related to data collection and reporting expectations. Serve as a liaison to ensure shared understanding of impact goals and performance metrics. Qualifications Bachelor’s degree (B.A.) or equivalent in business, data analytics or related field 3+ years of related experience with a CDFI is preferred Experience with impact-related responsibilities Proven experience dealing with rules, guidance, and regulations of banking or CDFI related regulatory agencies Ability to effectively communicate with people at all levels and from various backgrounds. Able to champion new ideas, manage change, and execute on action plans Strong organizational, problem-solving, and analytical skills Strong interpersonal skills Creative, flexible, and innovative team player Commitment to excellence and high standards Excellent written and verbal communication skills CBKC Cultural Expectations All employees are expected to demonstrate CBKC’s Heartbeat Principles: It’s About People, Pave the Way, Look for More, and Celebrate the Community. General Statement This description summarizes the general nature and level of work and is not an exhaustive list of duties, responsibilities, or qualifications. CBKC may modify or assign responsibilities as business needs require. Nothing in this description alters the at-will employment relationship. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. Central Bank of Kansas City is an Equal Opportunity Employer.