iMember Service Representative

About the Role

Our iMSR delivers exceptional service while assisting members with their financial needs. We are looking for a candidate with a friendly demeanor, can-do attitude, math aptitude, and keyboarding skills to join our team.

Responsibilities

• Processing member transactions, including deposits, withdrawals, transfers, cashing checks, and loan payments
• Responsible for end-of-day balancing
• Completing various transaction reports
• Exhibiting enthusiasm, passion, and empathy while processing transactions
• Delivering prompt, professional, and personalized service to prospective and current members

Qualifications

• High school diploma or equivalent

Required Skills and Experience

• 6 months of teller experience or customer service-related experience
• Exceptional verbal communication
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable, punctual, and regular attendance

Schedule

Scheduled for 40 hours per week between the following hours:

• Monday through Friday: 8:15 AM to 5:15 PM
• Rotating Opening Schedule: Monday – Friday 6:45 AM to 3:45 PM
• Rotating Closing Schedule: Friday 9:15 AM to 6:15 PM
• Rotating Saturdays: 6:45 AM to 10:15 AM

Classification and Location

Classification: Non-exempt
Location: Hub (Port Neches)

About Us

Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.