IME Coordinator I

This is an onsite position in Salt Lake City, UT.

Responsibilities

• Schedules and confirms appointment dates and times with physicians' offices
• Communicates with clients/customers regarding appointment scheduling, physician CV's, appointment changes, missed appointments/cancellations, and receipt of medical records and/or images
• Prepares and sends exam notification letters daily
• Coordinates with the client to obtain required medical records prior to examination
• Ensures timely chart preparation by including all required records, creates a cover letter detailing specific client questions, issues, and service requests, and routes to the provider and/or exam location prior to examination
• Communicates with physicians, clients, and/or patients regarding any schedule changes
• Submits client invoice and/or issue to accounting if charges are incurred
• Coordinates ancillary services such as transportation and translation, when needed; ensures appropriate steps are taken to cancel/reschedule services upon appointment change or cancellation
• Answers incoming calls and emails; handles inquiries appropriately in a prompt, friendly, and professional manner
• Processes and maintains spreadsheets for provider payments utilizing CorVel internal programs
• Submits invoicing for IME/peer reporting
• Organizes and maintains document storage and record keeping in reporting system
• Follows strict state guidelines regarding forms and timelines
• Performs additional duties as assigned

Requirements

• Minimum of 3 years’ experience in administrative support roles
• High school diploma or equivalent; college degree preferred or equivalent combination of education and experience
• Experience in a medical office preferred

Skills

• Excellent written and verbal communication skills
• Ability to work on several concurrent tasks, meet deadlines, and prioritize workload with minimal direction
• Strong interpersonal, time management, and organizational skills
• Comfortable interacting with all levels of staff as well as individuals outside of the organization
• Ability to work both independently and within a team environment
• Exceptional decision-making and problem-solving abilities
• Ability to maintain confidentiality
• Proficient in Microsoft Office (Excel, Word, and Outlook)

Pay

Pay Range: $13.38 - $23.42 per hour. CorVel uses a market-based approach to pay, considering factors such as federal, state, and local minimum wage requirements, geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. For leveled roles, new hires may be slotted into a different level based on assessment during the interview process.

Benefits

• Medical (HDHP) with Pharmacy
• Dental and Vision
• Long Term Disability
• Health Savings Account and Flexible Spending Account Options
• Life Insurance, Accident Insurance, Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K and ROTH 401K
• Paid time off

About the Company

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health, and disability management industries. Founded in 1987 and publicly traded on the NASDAQ since 1991, CorVel invests in human capital and technology to deliver innovative and integrated solutions. The company has over 4,000 employees across the United States and embraces core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).