Imaging Technician

About the role

The Imaging & Content Management Technician is responsible for the accurate, timely, and high-volume processing of critical documents that support all Boulder County Housing & Human Services programs.

Responsibilities

• Provide professional, courteous customer service when interacting with internal staff and occasional external partners.
• Receive, prepare, scan, index, validate, and quality-check documents across multiple formats.
• Maintain audit-ready digital files that meet federal, state, and HHS documentation standards.
• Support notary needs.
• Collaborate with team members to refine procedures, improve workflow, and resolve technical or operational issues.
• Perform related work, as required.

Requirements

• A high school diploma AND Four years of office experience.
• Technical comfort with multi-system workflows and document indexing.
• Notary certification (or ability to obtain shortly after hire).

Qualifications

• Knowledge of high-volume operational environments.
• Experience in imaging, document management, or compliance-focused work.
• Ability to troubleshoot scanners, imaging equipment, computers, and software systems.
• Strong technical aptitude, the ability to work quickly and accurately under pressure, independent decision-making, and comfort with repetitive, detail-heavy tasks.

Skills

• Attention to detail.
• Independent decision-making.
• Problem-solving skills.
• Technical aptitude.
• Customer service skills.

Benefits

• Outstanding options of comprehensive health plans that include vision and dental coverage.
• Information can be found HERE.
• Additional Benefits include family-forming benefits, infertility treatment, adoption and surrogacy reimbursements, 12 weeks Paid Caregiver leave, Breast feeding friendly-work environment, Infants-at-work policy, Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!
• Access to a nationally-recognized wellness program.
• Employee Assistance Program.
• PERA 401k.
• Social Security retirement plans.
• Additional Life and Disability Insurance.
• Critical Illness and Accidental Insurance.
• County-paid tuition assistance.
• Eligible for PSLF- Public Service Loan Forgiveness.
• Free EcoPass.
• Hospital Indemnity.
• ID Theft Protection.
• Pet Insurance.
• Generous paid time off.
• Vacation.
• Medical.
• Per hour.

Pay

Hiring Salary Range: $52,488.00 - $57,736.00 annually.

Schedule

Full time, benefited position that will work Monday Through Friday 8:00am - 4:30pm in office in Boulder, CO with occasional Longmont, CO office duties.