Imaging Support Services Associate, Variable

Role Overview: This position involves ensuring timely and accurate communication of imaging results, coordinating patient care, and facilitating smooth operations between radiologists, providers, and patients. Key Responsibilities Answer, locate, and direct calls to providers regarding critical imaging results.Act as the primary contact for radiologists, providers, and nursing staff on urgent findings.Review reports and send notifications to patients and referring physicians via Epic secure chat, e-fax, and messaging.Manage the critical results tracker to ensure timely communication within required timeframes.Verify MRI safety for outpatients with implantable devices, following proper protocols.Notify providers when devices fail interrogation for alternative care planning.Coordinate with the Patient Connection Center to schedule post-interrogation appointments.Manage outside imaging requests using Powershare and perform basic office procedures to support daily operations. Qualifications & Skills High School Diploma or GED required.At least 1 year of call center, dispatching, or related office experience. Additional Details: This is an on-site role based at Atlantic Station, supporting collaborative care and operational excellence.