Imaging Patient Care Coordinator

About the Role

The Patient Care Coordinator supports healthcare teams by managing patient interactions, scheduling, and administrative tasks to ensure a positive patient experience.

Responsibilities

• Greet and assist patients and staff in a courteous manner.
• Check-in patients, verify insurance, and schedule appointments according to policies.
• Collect payments, reconcile daily collections, and manage referrals and authorizations.
• Respond to patient requests, handle incoming calls, and update patient records.
• Utilize third-party portals for referrals, authorizations, and medical records.
• Support team duties and assist with document scanning and communication.

Requirements

• High School Diploma or GED.
• 2+ years of customer service and healthcare experience.
• Proficiency with electronic referral systems, medical records, and Microsoft Office.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and handle high-volume patient interactions.

Preferred Skills

• Knowledge of insurance, managed care, and ICD-10 coding.

Work Environment

Office setting with high patient volume and extensive phone communication.

Benefits

• Competitive pay.
• Comprehensive benefits.
• Opportunities for growth.