Imaging Assistant, Full Time, Day Shift

About the role

This position is represented by RCHEA. It acts as the department receptionist, answers all telephone inquiries in a timely, courteous, and professional manner, accommodates medical staff and the public in making appointments for medical imaging procedures. It also assists patients in preparation for procedures, confirms insurance coverages and benefits for all patients, coordinates patient information with other hospital departments, knows order communications systems, and knows the remote charge entry system.

Responsibilities

• Acts as department receptionist, answers all telephone inquiries in a timely, courteous, and professional manner, accommodate medical staff and the public in making appointments for medical imaging procedures.
• Affords assistance to patients in preparation for procedures.
• Confirms insurance coverages and benefits for all patients.
• Collaborates patient information with other hospital departments.
• Knows order communications systems, knows remote charge entry system.
• Maintains and meets expectations on time for all competencies, license, certifications, and education requirements as outlined by local administration, Adventist Health AH, The Joint Commission TJC, Centers for Medicare and Medicaid Services CMS, and all other regulatory agencies.
• Maintains mammography reporting system in conjunction with the mammography technologists to maintain regulatory compliance.
• Maintains order and cleanliness of assigned area of department.
• Stocks and replenishes supplies.
• Obtains clarification on patient orders when necessary.
• Obtains signatures of patient or responsible party on required forms, verbal permission obtained when necessary and note on form with two witnesses.
• Performs miscellaneous clerical duties such as typing, filing, and correspondence, etc.
• Reviews patient packet (order/RIS paperwork) for accuracy.
• Reviews the daily log and appointment book for accuracy.
• Sorts and charts patient reports and files.
• Willingly performs other duties and innovations as assigned.

Qualifications

• Ability to work independently with minimal supervision.
• High school graduate or GED.
• Knowledge of insurance and billing procedures.
• Able to organize and maintain good follow-up.
• Above average computer skills with knowledge of various software applications, including, but not limited to Microsoft Word, WordPerfect and Excel.
• Working knowledge of medical terminology.
• Working knowledge of basic office and clerical skills.

Physical Requirements/Work Environment/Use Of Senses And Communications Skills

• The physical demands and work environment characteristics described here are representative of those an employee typically encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the key responsibilities and essential functions.

EQUIPMENT USED

• Photocopier, fax machine.

Potential Exposure To Blood & Body Fluids

Category 3 for potential exposure to blood/body fluids. Does not require the performance of procedures or other tasks in the work routine that involve exposure to blood, body fluids or tissues, and the assisting in cases of emergency medical care or first aid is not a requirement of employment. Tasks that involve handling of implements or utensils, use of the public or shared bathroom facilities, telephones, and personal contacts such as handshaking, are all considered Category 3 tasks.

Job Roles

Imaging Assistant (AHCL)

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

• Job Identification : 68769
• Job Category : Assistant
• Posting Date : 2026-07-14T01:19:14+00:00
• Locations : Clearlake, CA, United States
• Assignment Category : Full-time regular
• Pay Range : The estimated base pay for this position is $25.00 to $34.29. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
• Hiring Department : Imaging Administration
• Shift Length : 8 Hours