Imaging Aide

About the company

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations: we lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve. We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up. Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative. Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development. We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community. Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member's voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We've been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we're still growing.

Responsibilities

Play a key role in supporting the radiology team by ensuring a smooth and patient-centered imaging experience. This position is responsible for greeting and escorting patients within the imaging department, verifying demographic and exam information in electronic medical records, and preparing patients for imaging procedures, including assisting with proper attire and positioning on equipment. The Imaging Aide may remove splints or casts when necessary and communicates regularly with patients and families about wait times while monitoring comfort. Additional responsibilities include maintaining accurate use of imaging systems, preparing and sanitizing work areas, stocking rooms daily, and collaborating closely with technologists to deliver high-quality patient care. This role requires attention to detail, strong communication skills, and a commitment to creating a safe and welcoming environment for every patient.

• Greet and escort patients within the imaging department or from the physician station if needed for another x-ray
• Enter and/or verify patients' demographics and history of exams ordered into databases and electronic medical records
• Ensure patients are ready for imaging exams including proper attire and assist patients onto radiology equipment as needed
• Remove a splint or cast from a patient if needed
• Communicate with patients and family regarding wait times and frequently check on the comfort of patients
• Use electronic medical records and imaging systems, paying close attention to exam details
• Prepare radiology department daily including cleaning, stocking, and sanitizing work areas and equipment
• Stock imaging rooms daily
• Communicate and perform as a team with your technologist(s) to ensure quality patient care

Requirements

Minimum Qualifications

• High School Diploma/GED
• Knowledge of customer service principles and practices
• Experience using computer systems and applications, including entering data and typing

Preferred Qualifications

• Experience in a related position within a hospital or clinic setting

Benefits

At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

• Medical, dental, vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• EAP, disability and life insurance
• Health and fitness program
• Coffee shop onsite (main location)