Image Analyst

About the role

MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment.

Responsibilities

• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable
• Proficiency in Microsoft Office Suite of applications, particularly Excel
• Identifies, analyzes, documents, and communicates image quality and operational performance issues
• Works independently and collaboratively in a team environment
• Learns new technologies, systems, and procedures quickly
• General understanding of quality assurance, auditing, or operational review processes
• Analyzes data, identifies trends, and supports performance measurement activities
• Performs other duties as assigned

Qualifications

• Bachelor’s degree in arts/sciences (BA/BS) from an accredited college or university in Business, Information Technology, Engineering, Transportation, Data Analytics, or a related field
• Minimum 1 year of relevant experience in quality assurance, auditing, data analysis, operational monitoring, transportation systems, tolling operations, technical support, or a related field

Skills

• Proficiency in Microsoft Excel, including filtering, sorting, data validation, and basic reporting functions

Benefits

Comprehensive benefits package including commuting made easy, premium health coverage, secure your future, generous time away, holistic support services, learning and development program, educational investment, employee assistance programs, discounts & perks, and connect & belong.

Pay

$54,240 - $67,800

Schedule

Eligible for telework which is currently one day per week.