IHBT Program Manager

About the role

The Program Manager, Intensive Home-Based Treatment (IHBT), is responsible for leading, coordinating, and overseeing the organization's intensive service offerings. This role involves providing clinical leadership, supporting collaborative treatment planning, ensuring compliance with various regulations, and promoting evidence-informed practice.

Responsibilities

• Ensure delivery of high-quality, family-centered IHBT services aligned with Ohio fidelity standards and OhioRISE expectations
• Provide clinical leadership and consultation to supervisors and direct service staff
• Maintain treatment quality, documentation standards, and crisis response practices
• Support collaborative treatment planning focused on reducing hospitalization, residential placement, and system involvement
• Oversee documentation audits, utilization management, and billing integrity
• Maintain adherence to contractual, regulatory, and licensing standards
• Support IHBT Supervisors and leadership staff
• Facilitate team meetings, consultation structures, and clinical case discussions
• Develop internal training and promote evidence-informed practice implementation
• Auxiliary roles in program operations across multiple counties and service areas
• Assist with monitoring fidelity, staffing capacity, referral flow, authorizations, and service access
• Assist with budget oversight, fiscal sustainability, and program expansion planning
• Track program effectiveness using Ohio Scales, hospitalization data, school outcomes, and other performance indicators
• Develop quality assurance procedures and improvement initiatives
• Analyze data trends to improve access, engagement, retention, and outcomes for youth and families
• Represent IHBT in community meetings, provider collaborations, and statewide initiatives when appropriate
• Support referral development and cross-system coordination for high-acuity youth and families
• Lead implementation and expansion of intensive behavioral health programming
• Assist with the development of new service lines and operational frameworks
• Promote innovative, community-based approaches aligned with Ohio’s evolving behavioral health system
• Aid in the development of reports, staffing updates, audits, and program metrics
• Maintain communication with executive leadership regarding performance, barriers, and growth opportunities
• Participate in on-call leadership support and crisis escalation processes as needed
• Utilize databases and Electronic Health Record systems for accurate client documentation

Requirements

• A high school degree or GED equivalent
• A bachelor’s degree in healthcare, behavioral health, or a related field
• A master’s degree in social work, counseling, psychology, behavioral sciences, or a related field
• An active licensure as an independent LISW/LPCC/IMFT in the state of Ohio
• 3-4 years of experience in healthcare, behavioral health, or related fields
• 3-4 years of experience in delivering or managing intensive programming
• Experience working in the behavioral health field and/or working with multi-system youth and families
• Experience with wraparound services
• Experience with Electronic Health Record systems
• Experience with grant writing and the approval process

Qualifications

• Advanced communication skills, both oral and written
• Advanced organizational skills
• The ability to bill Medicaid without restrictions
• Knowledge of trauma-informed care
• Knowledge of local, state, and federal regulations
• Knowledge of Medicaid regulations and compliance requirements
• Knowledge of community service systems
• The ability to maintain confidential information
• The ability to adhere to all safety rules, regulations, and requirements
• A valid driver's license and the ability to operate a motor vehicle
• Reliable transportation
• The ability to manage deadlines within a fast-paced, high-volume environment
• The ability to operate in an Internet-based, automated office environment
• The ability to maintain a high-speed internet connection

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K with Employer Match
• Employee Assistance Program (EAP)