Identity Engineer

About the role

As an Identity Engineer within Auto Club Enterprise's Enterprise Identity Engineering (EIE) team, you will design, implement, automate, and support enterprise identity platforms that enable secure, seamless, and scalable access to critical business applications and infrastructure. You will play a key role in strengthening ACE's security posture by delivering identity governance, authentication, authorization, privileged access management, and directory services solutions. As part of the Information Systems organization, you will collaborate closely with Cybersecurity, Infrastructure, Cloud Engineering, Application Development, and Architecture teams to advance ACE's identity-first security strategy and support a modern Zero Trust environment. The Enterprise Identity Engineering team is responsible for the design, operation, automation, and continuous improvement of enterprise identity services that reduce risk, improve user experience, and enable secure business outcomes. The team focuses on delivering resilient, scalable, and highly available identity solutions across on-premises, cloud, and hybrid environments while driving automation and operational excellence. Your work will directly support mission-critical services that empower and protect ACE's workforce, partners, and members.

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

Responsibilities

• Design, engineer, and support enterprise identity and access management solutions, including authentication, authorization, identity governance, and privileged access management.
• Develop and maintain automation solutions that improve operational efficiency, reduce manual effort, and strengthen security controls.
• Implement and manage identity integrations using industry standards such as SAML, OAuth, OpenID Connect, LDAP, and SCIM.
• Support enterprise directory services, cloud identity platforms, and hybrid identity architectures.
• Design and manage solutions utilizing Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA), certificate services, and privileged access technologies.
• Collaborate with cybersecurity teams to strengthen access controls, reduce risk, and align with regulatory and security requirements.
• Participate in Agile delivery practices, contributing to the design, testing, deployment, and operational support of identity services and platforms.
• Monitor, troubleshoot, and improve the reliability, performance, and resiliency of identity infrastructure and services.
• Partner with business and technology stakeholders to deliver secure, scalable, and user-centered identity capabilities.
• Contributes to the implementation of Zero Trust security principles through modern identity and access management practices.

Requirements

• Experience working within large, complex technology environments and leading efforts to address identity, access control, and security challenges.
• Strong understanding of Identity and Access Management concepts, including authentication, authorization, federation, lifecycle management, and governance.
• Hands-on experience with LDAP, Active Directory, Entra ID (Azure AD), SAML, OAuth, OpenID Connect, and related identity technologies.
• Experience designing and implementing Role-Based Access Control (RBAC), entitlement management, role engineering, role mining, and access provisioning processes.
• Knowledge of Public Key Infrastructure (PKI), certificate lifecycle management, Multi-Factor Authentication (MFA), and privileged access solutions.
• Experience developing automation and scripting solutions using PowerShell, Python, or similar technologies.
• Knowledge of cloud platforms such as Microsoft Azure and AWS, including cloud-native identity services.
• Experience with infrastructure automation and configuration management platforms such as Ansible, Terraform, or similar technologies.
• Experience supporting highly available, scalable, and fault