IDD Qualified Professional/Case Manager

About the role

We are seeking an organized and positive Human Services / Support Coordinator or Qualified Professional to coordinate and monitor the array of services and supports needed to address the goals and desired outcomes of the people we serve.

Job Responsibilities

• Serve as the center of the interdisciplinary service team, guiding the development of person-centered plans and overall programs based on the information gained from interviewing the people we serve.
• Complete incident reports and employee performance evaluations.
• Assist each person we support to identify and communicate his or her requests and needs for services and supports through direct interviews.
• Supervise, integrate and coordinate person-centered plans and monitor progress towards personal, clinical and functional outcomes.
• Initiate periodic reviews, investigations, modifications, and adjustments by soliciting the feedback of the people we support as their needs and goals change.
• Review assessments completed by the people we support and other members of the interdisciplinary team to best help the people we support to meet their full potentials.
• Supervise and write the person-centered plan based on assessments, interviews, and observations.
• Oversee many aspects of residential activity, including home appearance, leisure materials, cleanliness, and community integration to ensure that the people we support are healthy and safe.
• Visit vocational centers, residential homes and any other area RHA provides services in to assess how person-centered plans are implemented.
• Report to the Administrator and work closely with colleagues to maintain communication and provide feedback, standardize procedures, expedite person-centered plan implementation and workflow, and improve employee performance.
• Monitor activities to ensure that quality assurance and/or state survey improvements are being made.
• Helping to recruit, hire, train and dismiss Group Home Managers.
• Serving as the link between the people we serve and their families and legal guardians to gain approval for services provided.

Job Requirements

• Bachelor’s degree in Social Work, Social Services, Human Services or Special Education required; Master’s degree a plus.
• Minimum 2 years experience working with persons with intellectual and/or developmental disabilities required; 1-year experience if paired with Master’s degree.
• Working knowledge of applicable regulations that apply to our service offerings.
• Valid driver’s license, auto insurance, and reliable transportation.
• Ability to pass a drug screen and background check.
• Ability to lift between 20 and 50 pounds and meet the physical requirements of performing CPR.
• Supervisory/management experience and experience writing person-centered (individualized service) plans preferred.

Benefits

• A competitive market-based salary and an excellent benefits package.
• Comprehensive screening and competitive benefits and compensation programs.
• Tuition reimbursement program and potential for advancement into quality assurance or management roles.
• Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service.
• Wellness Programs including scholarships for healthy weight management and nicotine cessation, wellness challenges and rewards.
• Discounted medical premiums for nicotine free employees.
• Free CPR, first aid, and job-specific training opportunities.
• Opportunity to make a difference in the lives of the people that you serve!