IDD Crisis Case Manager

Job Duties

• Collaborate with IDD Crisis Services Team Leader to monitor crisis support services, including crisis responders.
• Utilize person-centered planning techniques to facilitate prevention and stabilization of crisis situations for clients with intellectual and developmental disabilities.
• Involves the family, guardian, and providers in planning by reviewing and coordinating the plan of care with them when appropriate and with the client’s consent.
• Identify and implement appropriate long-term supports and services, including residential placement for IDD individuals as needed.
• Collaborate with IDD Crisis Services Team Leader to develop a mobile crisis response system for IDD individuals.
• Collaborate with IDD Crisis Services Team Leader to develop a mobile crisis response system for IDD individuals.
• Collaborate with IDD Crisis Team to provide relevant staff training relating to crisis prevention and response, person-centered planning, and positive behavioral supports within the inter-agency training coalition.
• Provide outreach to community partners to educate and to enhance crisis prevention and response services within the region.
• Ensure availability for crisis intervention/emergency referrals, as well as scheduled on-call hours.
• Maintain HIPAA compliance and appropriate client confidentiality.

Qualifications

• A bachelor's degree in an acceptable human services or behavioral health field of study from an accredited school is required.
• At least one year of experience working in community-based intellectual and developmental disabilities (IDD) services.
• Excellent written and verbal communication skills.
• A valid driver's license and the ability to operate a motor vehicle.