IDD Case Manager

BAYADA Home Health Care has an immediate opening in our Shelby, NC Habilitation Office.

About the role

We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Requirements

• Bachelor degree is required
• Scheduling experience required
• Experience with the I/DD population preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Benefits

• Award-Winning Workplace – Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment
• Impactful Work – Make a meaningful impact in the Winston-Salem Community
• Weekly Pay – Consistent weekly paychecks to keep your finances on track
• Comprehensive Benefits – Medical, dental, vision, and more
• Work-Life Balance – Enjoy a Monday-Friday, 8:30 AM-5:00 PM schedule
• Career Growth – Advancement opportunities to help you grow in your career
• Nonprofit Organization – As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt