ICT Disaster Response Specialist

About the role

The ICT Disaster Response Specialist plays a crucial role in ensuring that critical technology resources are mission-ready and that reliable communication solutions are implemented in challenging environments. This position requires a strong background in networking principles, communication systems, and electrical infrastructure, along with a passion for using technology to advance the Gospel.

Responsibilities

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
• Design innovative technology strategies while gaining additional experience with the latest technology communications options and configurations.
• Perform research, development, and testing of equipment.
• Train staff on the latest innovative disaster response technologies that would benefit staff or volunteers in a disaster response setting.
• Identify and maintain a pre-positioned inventory of all disaster response-ready ICT equipment, appropriately staged and kitted in accordance with requirements and needs.
• Coordinate with the necessary departments to ensure all disaster response ICT equipment and supplies are ready for immediate deployment.
• Serve as the primary ICT Disaster Response Specialist while on deployment.
• Serve as technical liaison for disaster response teams.
• Research and evaluate how other non-governmental organizations (NGOs) respond to disasters using technology, and recommend solutions to the ICT leadership team.
• Aid other ICT staff with field office visits and project work, including on-call support as assigned.

Qualifications & Experience

• Four-year college degree or university program certificate in a related field, plus three (3) to five (5) years of related experience and/or training, or an equivalent combination of education and experience.
• Comprehensive knowledge of networking principles and infrastructure technologies, including the design, implementation, and support of DHCP, routing, switching, VLANs, and enterprise networking platforms such as Cisco Meraki and Ubiquiti UniFi.
• Comprehensive knowledge of communication systems, including satellite-based technologies (VSAT and satellite phones) and radio communication systems, with experience supporting Motorola radio solutions preferred.
• Thorough knowledge of AC/DC electrical systems and infrastructure requirements necessary to support the deployment, operation, and maintenance of technology solutions in field environments.
• 12 credit hours of college-level Biblical Studies (required); if not already completed, an opportunity to meet and complete the requirement is available upon hire.

Job Location

N. Wilkesboro, NC (On-Site)

Type

Full-Time

Language Requirement

Fluency in English (required)

Travel Expectations

50 - 80 days/annually; required travel documents and vaccinations for entry into foreign countries will be necessary

Benefits

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Additional Information

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.