ICQA Data Analyst

About the role

The Data Analyst role will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to ensure compliance to ICQA-related SOX requirements. The successful candidate will have a strong understanding of different business models and the underlying analytics, and the ability to assimilate new methodologies and data sources. They will be a self-starter comfortable with ambiguity, with strong attention to detail, be vocally self-critical, and with an ability to work in a fast-paced and ever-changing environment. They recognize that the true measure of the work product is the business impact it has.

Key job responsibilities

• Complete daily and weekly SOX reporting as assigned: Be comfortable with deep-diving and documenting findings, being able to take JDI actions to fix issue, and identifying escalations and creating action items ideas to share with leadership.
• Develop and maintain regular SQL reporting as requested by leadership using the amazon data warehouse and publishing via email, quicksight, or excel.
• Work in path, performing associate and leadership tasks that are in an Amazon ReLo warehouse in order to identify data-driven solutions and automations.
• Work with quality leadership team to improve standards and identify defects in the operation.
• In depth research of defect trends.
• Data mining and problem solving.
• Present analysis in easily digestible standard reports.
• Responsible for teaching leadership team how to interpret data trends as needed.
• Any other priority requests as senior leadership assigns.
• Back up for ICQA Process Assistant duties.

Basic qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.
• 1+ years of professional work experience, or experience in MS Office, with an emphasis on Excel.
• 1+ years of complex Excel VBA macros writing experience.
• Experience in advanced SQL, Python, Tableau.
• Experience using data to drive root cause elimination and process improvement.

Preferred qualifications

• 2+ years of Microsoft Office products and applications experience.

Benefits

• Health care (medical, dental, vision) coverage starting on day 1.
• 401(k) with company match.
• Holiday/overtime pay.
• Employee discount.
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line starting day 1.
• 401(k) matching.

Relocation assistance is not provided.

Pay

Base pay rate plus the highest available shift differential which applies depending on the shift you select. Additional earnings include overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. USA, NJ, Avenel - $25.00 - $25.00 USD hourly.

Schedule

Flexible schedule/shift/work area, including weekends, nights, and/or holidays. 40 hours/week, with overtime as required. Shifts may last up to 12 hours.